To protect your purchase and protect our sellers' intellectual property, customers need to be logged into their Relay account to access downloads they've purchased.
I purchased a digital product when I was already logged in. How do I download it?
If you were logged in to your Relay account before you purchased, you can see the download saved in your My Downloads. Simply click the "Download" button to download the files.
I purchased a digital product without signing in. How do I save it to my account?
With Relay, we developed a special feature that allows customers to seamlessly purchase products without signing in, then log in or create their Relay account afterwards to save their downloads to their account.
If you purchased products without signing in, here are the ways you can save the downloads:
- If you purchased with credit card, an email with the link would be sent to the email address you entered at checkout
- If you purchased with PayPal, an email with a link would be sent to your PayPal email