Sellers on Relay are encouraged to upload one zip file, instead of multiple files, for their digital products so it's easier for customers to download after purchase.
If you received a zip file and need help unzipping it, here are some tips.
A zip file is a compressed file that contains one or more files, and downloads faster.
You will need to unzip the file to access the digital assets you purchased.
If you’re on a Mac:
- Simply double-click the file.
If you’re on a PC:
- Right-click the file and choose Extract All
If it doesn't work, check that the file name ends in ".zip" or try free unzipping programs for Windows such as Zipeg, 7-Zip, and PeaZi.